In-Person Trainings

CPR and Basic First Aid For Adults

This course teaches IHSS Providers how to recognize and treat life-threatening emergencies; including cardiac arrest and choking for adult victims. This training is offered to active IHSS Providers only.  There is no fee for the training and upon completion of the training you will receive a card to certify you as a CPR and Basic First Aid provider by Medic First Aid.

Alzheimer’s and Dementia

Learn the effects of Alzheimer’s and Dementia on brain biology and behavior and best practices for caregivers.

Consumer-provider Communication

Learn effective communication strategies to enhance understanding and satisfaction within the consumer-provider relationship.

Training Schedule



Consumer-Provider Communication- Central

Tuesday 5/26/2020

Wednesday 5/19/2020

9:00am to 3:00pm

2:00pm to 4:00pm



Friday 6/24/2020

9:00am to 3:00pm


CPR-West (Spanish)

Friday 7/29/2020

9:00am to 3:00pm


Alzheimer's/Dementia -West

Tuesday 8/11/2020

9:00am to 11:00am


CPR- West

Alzheimer's/Dementia -West

Friday  9/11/2020

Tuesday  9/15/2020

9:00am to 3:00pm

3:00pm to 5:00pm


Provider Self Care -West

CPR- Central

Friday  10/14/2020

Wednesday  10/23/2020

3:00pm to 5:00pm

9:00am to 3:00pm

 For details and to register please call our Training Coordinator at: 925-363-6674

Informative / Educational Videos

Electronic Visit Verification Webinars

Electronic Visit Verification (EVV) is a federal law that requires electronic record of certain information about IHSS services performed. EVV will require Providers to record:

  • Start Time – the time you began the first IHSS/WPCS service for your Recipient that day
  • End Time – the time you completed the last IHSS/WPCS service for your Recipient that day
  • Location – where the services were performed: in Recipient's home, in the community, or a combination of both

To Learn more about the EVV, please register to attend one the webinar broadcasts at:

Electronic Timesheet Training Webinars

If you would like to learn more about the Electronic Services Portal, Electronic Timesheets or how to enroll, please visit the CDSS Electronic Timesheet Website. If you need any assistance with registering or signing up, please call the IHSS Service Desk at 866-376-7066 and select the Electronic Services Portal option.